WELCOME TO THE TIME OF YOUR LIFE!
Welcome to The Ranch Apartments! We are so excited for the upcoming year and we have a lot of cool things in store for you. Our property’s pretty great, but it’s the people that make it amazing! Get to know your neighbors, get to know the The Ranch Team. We’re here to help you find whatever you need. Click the residents tab above to check out our upcoming social events, view the shuttle schedule, pay your rent, submit maintenance requests, and more.
They say college is the time of your life. We say it’s entirely up to you, and you’re off to a great start by living at The Ranch! Below you will find some information to help you get started in your new apartment. Feel free to give us a call or stop in the leasing office with any questions!
Important Phone Numbers
Leasing Office: (806) 686-6369
Fax: (806) 785-4077
Monday – Friday: 9am – 8pm
Saturday: 10am – 5pm
Sunday: 12pm – 5pm
Fitness Center Hours: 24/7!
Pool Hours: 9am-9pm (Seasonally)
Avoid Late Fees!
Rent is due on the 1st of the month and considered late on the 4th of the month.
Setup your account now at the link below. Contact the leasing office for your unique PIN#
Join Us on Social Media
Consider it your year-round invitation to join the fun. We post event info, community news, pictures, contests, reminders, and other fun stuff you’re going to with you knew. It’s also a great place to meet your neighbors, or get questions answered fast.
UTILITY AND SERVICE REQUEST INFORMATION
Electric: Please set up electric with AEP online at https://www.aepohio.com/ or call them at 1-800-672-2231.
You must have this account set up prior to your move in day. Please provide us with you AEP account number. You can email us this at UVLeasing@livehahu.com
Cable and/or internet can be set up with Spectrum Cable or AT&T.
For Free-setup please contact Aly Ba at Spectrum Cable by cell phone 614.359.3041
If anything breaks in your unit, please fill out a service request by calling, stopping by the office, or completing an online service request form on the website. service requests are picked up throughout the day and completed on a priority basis. In case of emergency, call the maintenance office for immediate assistance. When service requests are completed, our Maintenance Staff will leave a copy of your completed service request in your apartment. If you have an after-hours emergency, please call our emergency line at: 614-267-7600
You might need to fill our a service request for:
- Loss of power or heat
- Water leaks
- Pest control issues
- Broken appliances
- Furniture repairs
- Key, lock, or other door problems
- Major plumbing issues.
*Please note that you could be billed for any service request caused by improper use, neglect, or other damages not due to normal usage. So please take care of your apartment!
WHAT TO BRING
- Patio Furniture (outdoor furniture only)
- Door mats
- Wall hangings
- Window treatments (mini-blinds will be provided)
- Electronics – TV, DVD Player, etc.
- Throw pillows
- Pots and pans
- Dishwasher Detergent
- Cleaning supplies
- Dish Towels
- Pot Holders
- Trash can, mop, broom
- Alarm clock
- Telephone (if you decide you want a land-line)
- Bed sheets (jersey-knit full-size will stretch enough, otherwise get queen)
- Ethernet cable
- TV and co-ax cable
- Freestanding shelves for desk
- Decorations and wall hangings
- Storage bins
- Shower curtain/liner
- Cleaning supplies